Returns & Exchanges
At GGD, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. All items must be returned in their original packaging with all included accessories and documentation.
Initiate Your Request
Log into your GGD account and select the 'Order History' section to request a Return Merchandise Authorization (RMA) number.
Prepare Your Device
Factory reset your electronic device to remove personal data and securely pack it in its original box with all cables and manuals.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing